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Sonassi Knowledge Base

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  • Access (10)
    • OpenSSL 3 support - OpenVPN 2.6+ and Tunnelblick 4.0.0beta15+
    • Securing your account with 2 factor authentication (2FA)
    • Whitelisting IP on the WAF
    • Creating a Port Forward
    • SSH warnings when working with multiple stacks
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  • Billing (6)
    • Changing Billing Information
    • What support is chargeable
    • Invoice cycles and billing dates
    • Do I Need To Pay VAT?
    • Monthly versus Annual billing
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  • General (18)
    • Support Plans
    • Markdown Help
    • PCI-DSS SAQ & Responsibility Matrix
    • Creating a HTTP Archive
    • Editing HOSTS File
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  • Logging (3)
    • MySQL Disk Utilisation
    • Domains Disk Utilisation
    • Audit Logging
  • my.sonassi.com (2)
    • Managing users on your support account
    • User roles
  • MySQL (4)
    • Restoring a database backup
    • Adding a new database and user
    • Purging a database by command line
    • Dumping a database by command line
  • Nginx (21)
    • Setting the Magento application mode
    • Running WordPress in different directory
    • Allowing web access to forbidden directories
    • Embedded variables
    • Implementing Vary:User-Agent
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  • Performance (17)
    • Implementing CDN on Magento
    • Purging OpCache
    • Configuring auto-scaling
    • Implementing CDN
    • Implementing Elasticsearch
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  • Reference (28)
    • Request Tagging and categorisation
    • Static File Definition
    • Munin Graph Update Frequency
    • RAM Sizing
    • Identifying admin/frontend namespace/router paths
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  • Security (16)
    • Implementing Foregenix
    • Vulnerability scanner
    • Limit/block bad bots
    • Limit/block customer registration
    • Installing SSL Certificates
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  • Shell (7)
    • Changing default PHP CLI version
    • Implementing cron for Magento 2
    • Securely running cron tasks
    • Using logrotate to manage Magento logs
    • Implementing cron for Magento 1
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  • Store Management (6)
    • Healthy Disk Utilisation
    • Observing Cron Status
    • Cache Management
    • Index Management
    • Controlling Store Logging
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  • Tools (8)
    • Implementing Black Fire
    • Installing NodeJS
    • Installing Ruby + Compass SASS compiler
    • Installing Composer
    • Implementing New Relic
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  • Troubleshooting (16)
    • Debugging mail delivery
    • 502 Bad Gateway
    • dDos Mitigation Active
    • Page Load Timeout
    • Setting correct MTU for OpenVPN
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No Marketing. No gimmicks. Hosting without risk.
Formed in 2008, the development team at Sonassi spent over 7 years building and hosting high performance, scalable Magento stores. We truly understand what is required to both ensure your Magento store is exceptionally fast, stable and scalable.

In 2015, we made the commitment to stop building Magento stores and fully dedicate ourselves to our world class Magento hosting. We no longer offer pro-active development services, but we do offer unparalleled, exceptional expert Magento support for your store owners and agencies.
Sonassi High Performance. Expert Support.
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