• Access (10)
  • OpenVPN 2.6 / OpenSSL 3 support
  • Securing your account with 2 factor authentication (2FA)
  • Whitelisting IP on the WAF
  • Creating a Port Forward
  • SSH warnings when working with multiple stacks
  View All
• Billing (6)
  • Changing Billing Information
  • What support is chargeable
  • Invoice cycles and billing dates
  • Do I Need To Pay VAT?
  • Monthly versus Annual billing
  View All
• General (18)
  • Support Plans
  • Markdown Help
  • PCI-DSS SAQ & Responsibility Matrix
  • Creating a HTTP Archive
  • Editing HOSTS File
  View All
• Logging (3)
  • MySQL Disk Utilisation
  • Domains Disk Utilisation
  • Audit Logging
• my.sonassi.com (2)
  • Managing users on your support account
  • User roles
• MySQL (4)
  • Restoring a database backup
  • Adding a new database and user
  • Purging a database by command line
  • Dumping a database by command line
• Nginx (21)
  • Setting the Magento application mode
  • Running WordPress in different directory
  • Allowing web access to forbidden directories
  • Embedded variables
  • Implementing Vary:User-Agent
  View All
• Performance (21)
  • Implementing CDN on Magento
  • Purging OpCache
  • Configuring auto-scaling
  • Implementing CDN
  • Implementing Elasticsearch
  View All
• Reference (28)
  • Request Tagging and categorisation
  • Static File Definition
  • Munin Graph Update Frequency
  • RAM Sizing
  • Identifying admin/frontend namespace/router paths
  View All
• Security (16)
  • Implementing Foregenix
  • Vulnerability scanner
  • Limit/block bad bots
  • Limit/block customer registration
  • Installing SSL Certificates
  View All
• Shell (7)
  • Changing default PHP CLI version
  • Implementing cron for Magento 2
  • Securely running cron tasks
  • Using logrotate to manage Magento logs
  • Implementing cron for Magento 1
  View All
• Store Management (6)
  • Healthy Disk Utilisation
  • Observing Cron Status
  • Cache Management
  • Index Management
  • Controlling Store Logging
  View All
• Tools (8)
  • Implementing Black Fire
  • Installing NodeJS
  • Installing Ruby + Compass SASS compiler
  • Installing Composer
  • Implementing New Relic
  View All
• Troubleshooting (17)
  • Debugging mail delivery
  • 502 Bad Gateway
  • dDos Mitigation Active
  • Page Load Timeout
  • Setting correct MTU for OpenVPN
  View All