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  • Access

    (10)
    • OpenVPN 2.6 / OpenSSL 3 support
    • Securing your account with 2 factor authentication (2FA)
    • Whitelisting IP on the WAF
    • Creating a Port Forward
    • SSH warnings when working with multiple stacks
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  • Billing

    (6)
    • Changing Billing Information
    • What support is chargeable
    • Invoice cycles and billing dates
    • Do I Need To Pay VAT?
    • Monthly versus Annual billing
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  • General

    (18)
    • Support Plans
    • Markdown Help
    • PCI-DSS SAQ & Responsibility Matrix
    • Creating a HTTP Archive
    • Editing HOSTS File
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  • Logging

    (3)
    • MySQL Disk Utilisation
    • Domains Disk Utilisation
    • Audit Logging
  • my.sonassi.com

    (2)
    • Managing users on your support account
    • User roles
  • MySQL

    (4)
    • Restoring a database backup
    • Adding a new database and user
    • Purging a database by command line
    • Dumping a database by command line
  • Nginx

    (21)
    • Setting the Magento application mode
    • Running WordPress in different directory
    • Allowing web access to forbidden directories
    • Embedded variables
    • Implementing Vary:User-Agent
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  • Performance

    (21)
    • Implementing CDN on Magento
    • Purging OpCache
    • Configuring auto-scaling
    • Implementing CDN
    • Implementing Elasticsearch
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  • Reference

    (28)
    • Request Tagging and categorisation
    • Static File Definition
    • Munin Graph Update Frequency
    • RAM Sizing
    • Identifying admin/frontend namespace/router paths
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  • Security

    (16)
    • Implementing Foregenix
    • Vulnerability scanner
    • Limit/block bad bots
    • Limit/block customer registration
    • Installing SSL Certificates
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  • Shell

    (7)
    • Changing default PHP CLI version
    • Implementing cron for Magento 2
    • Securely running cron tasks
    • Using logrotate to manage Magento logs
    • Implementing cron for Magento 1
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  • Store Management

    (6)
    • Healthy Disk Utilisation
    • Observing Cron Status
    • Cache Management
    • Index Management
    • Controlling Store Logging
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  • Tools

    (8)
    • Implementing Black Fire
    • Installing NodeJS
    • Installing Ruby + Compass SASS compiler
    • Installing Composer
    • Implementing New Relic
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  • Troubleshooting

    (17)
    • Debugging mail delivery
    • 502 Bad Gateway
    • dDos Mitigation Active
    • Page Load Timeout
    • Setting correct MTU for OpenVPN
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