Managing users on your support account

Users can be managed through the Users section on https://my.sonassi.com

! Only account owners or Users with the User role can manage users on an account.

Adding a user to your account

In order to add a user to your account, navigate to the Users section.

You will then need to enter the email address and roles that you wish to grant to the user.

A comprehensive guide to user roles can be found here

! Please be aware that the account invitation link is only valid for an hour

Removing a user from your account

You can remove a user from your account by selecting the Delete option next to the Email address of the user to be removed.