Managing users on your support account

Users can be managed through the Users section on

! Only account owners or Users with the User role can manage users on an account.

Adding a user to your account

In order to add a user to your account, navigate to the Users section.

Add user screen

You will then need to enter the email address and roles that you wish to grant to the user.

A comprehensive guide to user roles can be found here

! Please be aware that the account invitation link is only valid for an hour

Removing a user from your account

You can remove a user from your account by selecting the Delete option next to the Email address of the user to be removed.

Manage user