When hosting your store, there are different tasks that can be performed. Some are purely server management, others are carrying out tasks on your behalf and others are purely development; here is a brief explanation of what is and what is not chargeable. You can also download a copy of our Managed Hosting - Statement … Continue reading
Whenever an invoice is raised for your hosting, it will contain two dates, a due date and cycle date. We do not pro-rate invoices, as they are not for any specific month, but for the 28-31 day period from which the invoice date refers to. Type Location Purpose Due date Upper right corner, below the … Continue reading
You may need to pay VAT, it depends on your location and VAT registration status.
There is a cost saving when paying annually versus monthly. If you choose to pay monthly You will pay the full service fee every month without a cost saving. For dedicated hosting, a set-up fee will also apply. If you choose to pay annually You will receive the equivalent of 1 month (1/12) discount on … Continue reading
You can view and download all your existing, paid and outstanding, invoices on your account by logging into https://my.sonassi.com