HelpTroubleshooting Debugging mail delivery If you find that emails aren't being delivered, there are some basics to check first…Benjamin L.16th August 2018
Troubleshooting 502 Bad Gateway >###502 Bad Gateway >MageStack --- Bad Gateway errors occur when the PHP process has not…Sonassi Guru18th August 2015
Troubleshooting dDos Mitigation Active >###Sorry >We've detected too many requests coming from your IP address and as a result…Sonassi Guru18th March 2015
Troubleshooting Page Load Timeout >###Sorry >We've been unable to load the page you requested in a timely manner; this…Sonassi Guru18th March 2015
Troubleshooting Setting correct MTU for OpenVPN VPN connections can be sensitive to incorrect/low MTU set within your network, or on networks…Sonassi Guru12th January 2015
PerformanceTroubleshooting Understanding cache flow when using PageSpeed and Varnish On MageStack, when you change a file, it changes immediately. There are no disk caches,…Sonassi Guru9th December 2014
Troubleshooting 404 Fallback In MageStack, the 404 fallback mechanism revolves around the bootstrap of Magento (`index.php`). ####Dynamic Files…Sonassi Guru16th July 2014
Troubleshooting Debugging with PHP Access logs The PHP access logs have been customised to include additional MageStack information for debugging. A…Sonassi Guru10th July 2014
Troubleshooting PHP Application Error Logs There are 4 different types of PHP logs on MageStack 1. PHP Error log 2.…Sonassi Guru15th May 2014
Troubleshooting Debugging with Nginx access logs The Nginx access logs have been customised to include additional MageStack information for debugging. A…Sonassi Guru16th September 2013