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Last-minute updates are the most common cause of downtime...
Table of ContentsPreparing for Black Friday & Cyber MondayPreparing for Black Friday & Cyber Monday Black Friday and Cyber Monday remain the busiest periods of the year for most eCommerce stores. The uplift in traffic, orders and customer expectations can be significant, which is why preparation is critical. Plan for Capacity - Don't forget to … Continue reading
Managing users on your support account
Table of ContentsAdding a user to your account Removing a user from your accountUsers can be managed through the Users section on https://my.sonassi.com ! Only account owners or Users with the User role can manage users on an account. Adding a user to your account In order to add a user to your account, navigate … Continue reading
User roles
Table of ContentsRoles summary Suggested roles for users E-Commerce manager Head Developer Developer Accounting/BillingThe following article contains a summary of user roles, what they do and a list of suggested roles for users on your account. Roles summary Role Purpose Owner This role has the permissions of all other roles, it is also required to … Continue reading