Fully managed, fully cared for
  • 99.95%
    99.95%
    Uptime SLA
  • 4 hour
    4 hour
    Hardware replacement
  • 24/7
    24/7
    Emergency support
  • 1 hour
    1 hour
    Response time
  • OS updates
    OS updates
    Security and features
  • SMS & Email
    SMS & Email
    Monitoring

Standard Enhanced Intensive
Price
INCLUDED £80 /mo. /server £150 /mo. /server
Fully Managed support
99.95% uptime SLA
4 hour hardware replacement
24/7 emergency support
1 hour response time
OS security updates
SMS & Email monitoring
Resource Monitoring
CPU, memory, disk and network notifications when limits are exceeded
Store Monitoring
Sonassi engineer notified and performs corrective action
Server performance audits
A review of your server and planning expected traffic growth
Quarterly Quarterly
Store performance audits
A review of your Magento store and planning expected traffic growth
Quarterly
Extra server support
For installation of custom applications or help writing custom scripts
15 mins 15 mins
Emergency development support
Critial Magento development support provided by Sonassi's experts
15 mins