Author: Sonassi Guru
Directory structure
Table of Contents/microcloud/backups_ro /microcloud/logs_ro /microcloud/domainsOnce logged in via SSH/SCP/FTP, you will soon familiarise yourself with the directory hierarchy. /microcloud/backups_ro |-mysql |---monthly |---weekly |---daily |-lost+found |-domains |---latest |---2013-05-05 |---2013-05-06 |---2013-05-07 This directory is read-only and contains your domain backups and database … Continue reading
Hostnames and DNS
We have many universal DNS shortcut records set up for access, they are as follows: dh1 172.16.0.61 acc.magestack.com 172.16.0.71 munin.magestack.com 172.16.0.71 phpmyadmin.magestack.com 172.16.0.101 mmonit.magestack.com dh2 172.16.0.62 acc.2.magestack.com 172.16.0.72 munin.2.magestack.com 172.16.0.72 phpmyadmin.2.magestack.com 172.16.0.102 mmonit.2.magestack.com dh3 172.16.0.63 acc.3.magestack.com 172.16.0.73 munin.3.magestack.com 172.16.0.73 phpmyadmin.3.magestack.com … Continue reading
Accessing MageStack for the first time
You will need to first issue a VPN bundle from the control panel. Each user will require a bundle. You will receive two emails (or 1 email and one SMS depending on your request); one containing a password protected ZIP … Continue reading
Magento incident diagnosis
We’ve got a fairly structured regiment that we would follow, Ask the customer if they are running a newsletter/promotion Ask the customer if they have changed any store configuration settings Ask the customer if they has installed any new modules … Continue reading