[vc_row type="full_width_background" full_screen_row_position="middle" column_margin="default" equal_height="yes" content_placement="middle" column_direction="default" column_direction_tablet="column_reverse" column_direction_phone="column_reverse" scene_position="center" bottom_padding_tablet="0" bottom_padding_phone="0" text_color="dark" text_align="left" row_border_radius="none" row_border_radius_applies="bg" class="desktop-row-min-height" overlay_strength="0.95" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" parallax_bg="true" parallax_bg_speed="fast" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" top_margin_tablet="60" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" bottom_margin="60" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text]
Make your team complete
[/vc_column_text][vc_column_text el_class="medium-text"]The Sonassi team that service and support your store should meet your requirements in the same way that the platform does - the right set of skills, whenever you need it
Pick a support tier that works for you[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" left_margin="auto" right_margin="0" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" max_width_desktop="500" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][image_with_animation image_url="9013" animation="Grow In" hover_animation="none" alignment="right" border_radius="none" box_shadow="none" image_loading="default" max_width="100%" max_width_mobile="default"][/vc_column][/vc_row][vc_row type="full_width_background" full_screen_row_position="middle" column_margin="none" equal_height="yes" content_placement="middle" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" top_padding="90" bottom_padding="60" top_padding_tablet="60" text_color="dark" text_align="left" row_border_radius="none" row_border_radius_applies="bg" class="border-top" overlay_strength="0.95" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" left_margin="0" right_margin="auto" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" max_width_desktop="500" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][image_with_animation image_url="8799" animation="Grow In" hover_animation="none" alignment="right" border_radius="none" box_shadow="none" image_loading="default" max_width="100%" max_width_mobile="default"][/vc_column][vc_column column_padding="padding-5-percent" column_padding_tablet="no-extra-padding" column_padding_phone="no-extra-padding" column_padding_position="left" top_margin_tablet="50" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none" enable_animation="true" animation="fade-in"][vc_row_inner content_placement="middle" column_margin="none" column_direction="default" column_direction_tablet="default" column_direction_phone="default" top_padding="0" bottom_padding="0" left_padding_desktop="0" right_padding_desktop="0" text_align="left"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text el_class="medium-text"]We provide platform support for everyone. That includes platform incident response, autoscaling optimisation, the network stability and speed, backup management, and platform security. We don’t touch your store.
Store support is available from our accredited developers. This ranges from routine patch management through to full store support.
If there is a problem, we can solve it[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="full_width_background" full_screen_row_position="middle" column_margin="none" equal_height="yes" column_direction="default" column_direction_tablet="default" column_direction_phone="default" bg_color="#162844" scene_position="center" top_padding="90" top_padding_tablet="60" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overlay_strength="0.3" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" bottom_margin="100" bottom_margin_tablet="0" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_row_inner content_placement="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" top_padding="30" text_align="left" css=".vc_custom_1598003536126{border-top-width: 1px !important;border-top-color: #ffffff !important;border-top-style: solid !important;}"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="2/3" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text max_width="650" el_class="large-heading"]
tiered and Tailored
[/vc_column_text][/vc_column_inner][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" top_margin="25" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/3" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text el_class="medium-text desktop-right"]Personalise the experience[/vc_column_text][/vc_column_inner][vc_column_inner column_padding="padding-5-percent" column_padding_tablet="no-extra-padding" column_padding_phone="no-extra-padding" column_padding_position="right" top_margin="90" top_margin_tablet="0" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text el_class="medium-text"]Our service team comprises certified developers and service professionals. We set ourselves a very high bar for the recruitment, training, and development of our staff as we recognise that our service can only ever be as good as those that deliver it[/vc_column_text][/vc_column_inner][vc_column_inner column_padding="padding-5-percent" column_padding_tablet="no-extra-padding" column_padding_phone="no-extra-padding" column_padding_position="left" top_margin="90" top_margin_tablet="0" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text el_class="medium-text"]We are happy to customise your service definitions to tailor the agreement you have with us and build a bespoke service model that works for you. Nothing is set in stone – we are a partner of your business and an extension of your team, not merely a technology supplier[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="full_width_background" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" bg_color="#162844" scene_position="center" bottom_padding="60" top_padding_tablet="60" bottom_padding_tablet="60" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overlay_strength="0.3" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][tabbed_section style="minimal" alignment="left" spacing="default" tab_color="Extra-Color-1" cta_button_style="accent-color" icon_size="32" el_class="three-tabs"][/tabbed_section][/vc_column][/vc_row][vc_row type="full_width_background" full_screen_row_position="middle" column_margin="default" equal_height="yes" content_placement="bottom" column_direction="default" column_direction_tablet="default" column_direction_phone="default" bg_color="#eed193" scene_position="center" top_padding="90" bottom_padding="90" top_padding_tablet="75" bottom_padding_tablet="75" top_padding_phone="50" bottom_padding_phone="50" text_color="dark" text_align="left" row_border_radius="none" row_border_radius_applies="bg" class="contact-row" overlay_strength="0.3" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" bottom_margin="100" bottom_margin_tablet="25" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_row_inner content_placement="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" top_padding="30" text_align="left" css=".vc_custom_1597399681763{border-top-width: 1px !important;border-top-color: #979797 !important;border-top-style: solid !important;}"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text css_animation="fadeIn" el_class="large-heading"]
A partnership to deliver success
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][nectar_btn size="jumbo" button_style="regular" button_color_2="Accent-Color" icon_family="fontawesome" text="build the team for your store" icon_fontawesome="fa fa-handshake-o" css_animation="pulse" url="/pricing"][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" gradient_direction="left_to_right" overlay_strength="0.3" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text css_animation="fadeIn"]E-commerce stores exist to take orders. They need looking after. Who looks after your store is up to you - we're here if you need us[/vc_column_text][/vc_column][/vc_row]