File and Database Backups

Backup frequency

File backups

These are run every 24 hours, and stored locally for a total of 3 days.

Database backups

These are run every 24 hours, and stored locally for a total of 7 days.

Configuration backups

These are run every 24 hours, and stored locally for a total of 14 days. These files are encrypted and can only be decrypted by a support team member.

Accessing backups

They can be accessed via SSH, SCP, SFTP or FTP in the following directory

/microcloud/backups_ro

The folder structure is arranged by type, then date, read more about the folder structure.

! Backups are read-only - you cannot delete them. If you need to extract a file, copy it elsewhere first

Off-site storage

This is an optional service managed by our support team. If you require off-site storage of your backups, please contact sales.

Excluded content

The following paths/file types are excluded from the backup routines to maximise storage space.

*.tar
*.tar.gz
*.tgz
*.bz2
*.bzip
*.7z
*.rar
*.zip
*~
*.old
*.bak
*.tmp
*.temp
*.part
*.lck
svn
includes/src/*
catalog/product/cache/*
var/cache/*
var/session/*
var/report/*
var/cache/tmp/*
var/log/*
/*/home
/*/bin
/*/dev
/*/etc
/*/lib
/*/lib64
/*/logs
/*/sbin
/*/tmp
/*/usr
/*/var
/*/version
/*/proc
/example
lost+found