Picking the right type of hosting

Table of ContentsThe 26 questionsWe offer many different types of hosting to cater for small merchants, to multi-national Enterprise businesses. Deciding where your business fits and evaluating what type of hosting you require is something we'll help you with. The … Continue reading

Monthly versus Annual billing

There is a cost saving when paying annually versus monthly. If you choose to pay monthly You will pay the full service fee every month without a cost saving. For dedicated hosting, a set-up fee will also apply. If you … Continue reading

Magento CLI Installer

Table of ContentsExamples 1.9.0.1 Download and install, with sample dataYou can use the mage-install utility to perform a completely automated Magento installation. mage-install.sh Usage: mage-install.sh -r [magento release] -l [hostname] -u [username] -p [password] -n [database name] ((-s) -e [email] … Continue reading

Purging a database by command line

Table of ContentsPurging a databaseYou can use the mage-dbpurge utility to completely empty a MySQL database. This is useful clear out and existing Magento installation if you intend to restore a backup. It will read your MySQL details from your … Continue reading

Dumping a database by command line

Table of ContentsOptions Examples Magento 1 Dumping a database Restoring a database Magento 2 Dumping a database Restoring a databaseYou can use the mage-dbump utility to dump your Magento database, without causing downtime on your live store and whilst minimising … Continue reading

Downloading/viewing invoices

You can view and download all your existing, paid and outstanding, invoices on your account by logging into https://my.sonassi.com

File and Database Backups

Table of ContentsBackup frequency File backups Database backups Configuration backups Accessing backups Off-site storage Excluded contentBackup frequency File backups These are run every 24 hours, and stored locally for a total of 3 days. Database backups These are run every … Continue reading

An introduction to MageStack

Table of ContentsAbstraction Applications in use Security Access Load Balancing High Availability Next stepsMageStack is a PaaS; a cloud operating system that consists of multiple open source and licensed applications combined into a single scalable environment that scale horizontally and … Continue reading

Troubleshooting HAProxy

If you see the following message We've detected too many requests coming from your IP address and as a result you have been temporarily blocked until your traffic subsides. Please try again within the next few minutes. It is likely … Continue reading

Troubleshooting OpenVPN

If you cannot connect to the OpenVPN and are receiving the following error TLS Error: TLS key negotiation failed to occur within 60 seconds” Please see https://s.onas.si/ahvd for a resolution If you can connect but cannot ping any hosts on … Continue reading