Magento: Admin area stall/freeze

Posted on by

After noting some downtime issues recently with Magentocommerce.com – it has come to our attention that it has had a possible impact on stores.

When Magentocommerce went down this afternoon – the admin area on all of our hosted stores became non-responsive. As a test, we thought perhaps the version checking facility in the admin (to check for new messages/updates) might be hanging and causing an issue.

We subsequently added,

127.0.0.1 <strong>magentocommerce.com www.magentocommerce.com</strong>

To the /etc/hosts file, then after, trying to access the admin was immediate without any hang/stall. This immediately resolved the issue, but is not an ideal solution, we shall be adding this issue to the bug tracker.

Explore

Explore our world and see what we can do for you

Magento


Recent Blogs

  • Lee

    Hi

    Do you know if anything has been done regarding this, im just testing an install and it is unbearably slow at times.

    Thanks

    Lee

  • http://www.sonassi.com ben@sonassi.com

    I would imagine the “slow” performance won’t be the issue highlighted above, but more an oversold or non-Magento tailored host.

    Check out http://www.sonassihosting.com for true Magento only hosting.