Magento: Admin area stall/freeze

After noting some downtime issues recently with Magentocommerce.com – it has come to our attention that it has had a possible impact on stores.

When Magentocommerce went down this afternoon – the admin area on all of our hosted stores became non-responsive. As a test, we thought perhaps the version checking facility in the admin (to check for new messages/updates) might be hanging and causing an issue.

We subsequently added,

127.0.0.1 magentocommerce.com www.magentocommerce.com

To the /etc/hosts file, then after, trying to access the admin was immediate without any hang/stall. This immediately resolved the issue, but is not an ideal solution, we shall be adding this issue to the bug tracker.

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2 Responses to Magento: Admin area stall/freeze

  1. Hi

    Do you know if anything has been done regarding this, im just testing an install and it is unbearably slow at times.

    Thanks

    Lee

    Reply


  2. I would imagine the “slow” performance won’t be the issue highlighted above, but more an oversold or non-Magento tailored host.

    Check out http://www.sonassihosting.com for true Magento only hosting.

    Reply


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