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Server Maintenance

Service Interrupted: 21st January 2010 14:53 > 15:28

Jan

21st

At 14:53 a thread locked on our main front-end node, this rendered all servers behind it inaccessible. After the system was deemed non-responsive, the system was immediately power cycled (restarted) – upon bringing the system back on line, as a matter of course, we felt it necessary to perform a file system check to verify...

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The #sonassi_network is tracked via Twitter

Dec

16th

After the disaster suffered at the London Internet Exchange, there has become a necessity to track network complications externally. We have always tracked any network complications internally via www.theclientarea.info, however, we have expanded on that functionality by extending our #sonassi_network status to twitter. So now you can track the our network easily by a few of the...

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Resolved: Routing complications at LINX

Dec

11th

Following from our post on the routing complications at the London Internet Exchange. Whilst we haven’t had official word from LINX, our tests have shown correct routing to our data centre with no issues. Once the issue is confirmed, we will update this thread. UPDATE More information from LINX, they diagnosed a faulty port on a core switch. Daily LINX...

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Routing complications at LINX

Dec

9th

This issue should be resolved and updates are being tracked on our LINX routing post. It seems that the London Internet Exchange (LINX) are currently experiencing problems. Our connections to LINX are no longer carrying traffic and this is having an impact on some clients who would normally cross LINX to reach us. We do not...

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Offshore name servers will be de-commisioned in 7 days

Dec

3rd

If you are still using some of our offshore USA name servers, you will have to update your name servers to the standard Sonassi UK name servers, they can be found here:...

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94% less SPAM in 24 hours – we’ll call that a success!

Nov

5th

It is still quite early to be celebrating, but we have already seen a marked improvement in the reduction of SPAM in less than 24 hours with the new anti-spam measures implemented. But we’ll let the pictures do the...

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Spam prevention has been kicked up a gear

Nov

4th

Following several recent publications documenting increases in Spam, and more importantly malware present in Spam. We have been making a determined effort to assist our customers by developing more sophisticated, less obtrusive anti-spam measures. As standard, all mail passing through Sonassi Hosting’s mail servers is subject to several security sweeps. But we have felt it necessary...

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Service Update: Changes to sendmail

Oct

31st

The sendmail application for Apache has recently been changed to improve security and performance and compatibility. This transition requires migration from the mini_sendmail to ssmtp which complements Apache and Magento stores alike. sSmtp is replacing mini_sendmail to provide 100% compatibility with all PHP scripts, whilst retaining the additional security our hosting environment provides. The major benefit...

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We’ve turbocharged your Magento stores!

Oct

13th

As our customers will be aware, we are in the middle of a massive system-wide upgrade, moving to an entirely new platform for performance, see www.sonassihosting.com. But we haven’t forgotten our current hostees, far from it. Over the past few days, we have been reviewing the types of stores and more importantly, the type of load...

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Further testing with Zend Server

Aug

10th

We have been experimenting with Zend Server over the past few days, trialling its performance and suitability for a replacement of mod_php on our servers. So far the results have been promising and it could be a system-wide roll out within coming weeks. We have been testing several software combinations and are finding our custom build...

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