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	<title>Magento design, development and suport :: sonassi &#187; Email</title>
	<atom:link href="http://www.sonassi.com/category/knowledge-base/email-knowledge-base/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.sonassi.com</link>
	<description>Latest press releases, tutorials and thoughts on the world can be found here</description>
	<lastBuildDate>Wed, 18 Jan 2012 14:06:23 +0000</lastBuildDate>
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		<item>
		<title>IMAP/POP3/SMTP Details</title>
		<link>http://www.sonassi.com/knowledge-base/imappop3smtp-details/</link>
		<comments>http://www.sonassi.com/knowledge-base/imappop3smtp-details/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 17:35:26 +0000</pubDate>
		<dc:creator>Benjamin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[email setup sonassi]]></category>
		<category><![CDATA[sonassi email]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/?p=1212</guid>
		<description><![CDATA[If you are setting up your email for the first time, you can have a look at some of the email video tutorials we have set up; the settings however, are unique to each domain. imap.domain.com pop3.domain.com smtp.domain.com If you &#8230; <a href="http://www.sonassi.com/knowledge-base/imappop3smtp-details/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>If you are setting up your email for the first time, you can have a look at some of the <a href="http://www.sonassi.com/category/knowledge-base/email-knowledge-base/" title="email video tutorials">email video tutorials</a> we have set up; the settings however, are unique to each domain.</p>
<div class="wp_syntax"><div class="code"><pre class="shell" style="font-family:monospace;">  imap.domain.com
  pop3.domain.com
  smtp.domain.com</pre></div></div>
<p>If you use <a href="http://sonassihosting.com/" title="Sonassi Hosting">Sonassi Hosting</a> for DNS control then all the A records will be automatically created, if not, then you must set CNAME records to suit the below:</p>
<div class="wp_syntax"><div class="code"><pre class="shell" style="font-family:monospace;"> imap.domain.com:sms-guile.sonassi.com
 pop3.domain.com:sms-guile.sonassi.com
 smtp.domain.com:sms-bison.sonassi.com</pre></div></div>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sonassi Webmail 3.1 available for beta testing</title>
		<link>http://www.sonassi.com/knowledge-base/sonassi-webmail-31-available-for-beta-testing/</link>
		<comments>http://www.sonassi.com/knowledge-base/sonassi-webmail-31-available-for-beta-testing/#comments</comments>
		<pubDate>Sat, 08 Aug 2009 13:20:00 +0000</pubDate>
		<dc:creator>Benjamin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[Server Maintenance]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/blog/?p=415</guid>
		<description><![CDATA[Pushing forward with our mail filtering set up, we have also updated our webmail version that supports even more advanced mail functionality, such as, Out of office reply / responder Advanced header filter manipulation Regular expression filter manipulation Mark as &#8230; <a href="http://www.sonassi.com/knowledge-base/sonassi-webmail-31-available-for-beta-testing/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Pushing forward with our mail filtering set up, we have also updated our webmail version that supports even more advanced mail functionality, such as,</p>
<ul>
<li>Out of office reply / responder</li>
<li>Advanced header filter manipulation</li>
<li>Regular expression filter manipulation</li>
<li>Mark as Junk</li>
<li>Print friendly view</li>
<li>Download emails as .eml</li>
<li>Multiple identities</li>
</ul>
<p>The new webmail is still in beta and anyone is more than welcome to use it, simply amend your normal webmail path with webmail<strong>-beta</strong>.<em>domain.com</em></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Native spam tagging enabled</title>
		<link>http://www.sonassi.com/knowledge-base/native-spam-tagging-enabled/</link>
		<comments>http://www.sonassi.com/knowledge-base/native-spam-tagging-enabled/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 23:20:57 +0000</pubDate>
		<dc:creator>Benjamin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[Server Maintenance]]></category>
		<category><![CDATA[bayesian]]></category>
		<category><![CDATA[filter]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[webmail]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/blog/?p=406</guid>
		<description><![CDATA[As always, as your site gets busier to real people, so does it to bots and this is going to result in increased SPAM. Well, with a flick of a switch today, we have done our best to help you &#8230; <a href="http://www.sonassi.com/knowledge-base/native-spam-tagging-enabled/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>As always, as your site gets busier to real people, so does it to bots and this is going to result in increased SPAM.
</p>
<p>
Well, with a flick of a switch today, we have done our best to help you combat those nuisance emails. Based on SPAM scoring trained daily by our growing Bayesian database, emails are rated on their probability of being SPAM.
</p>
<p>
We have three levels of spam subject tagging.
</p>
<ol>
<li>**Possible SPAM**  //  Spam score of 2.0 &#8211; 6.5</li>
<li>**Medium SPAM**  //  Spam score of 6.5 &#8211; 15.0</li>
<li>**Definite SPAM**  //  Spam score of 15+</li>
</ol>
<p>
Making use of the filter tool provided in webmail, you can dictate filters to manipulate future tagged email in which ever manner you desire.
</p>
<p>
If you want greater control, you can take advantage of the more detailed headers added to likely SPAM emails, so you can filter emails to whatever level you desire.
</p>
<pre>
X-Spam-Flag: YES
X-Spam-Score: 22.153
X-Spam-Level: **********************
X-Spam-Status: Yes, score=22.153 tagged_above=2 required=8.5
	tests=[BAYES_50=0.001, HTML_IMAGE_ONLY_04=2.041, HTML_MESSAGE=0.001,
	HTML_SHORT_LINK_IMG_1=0.001, MIME_HTML_ONLY=1.457,
	RCVD_IN_BL_SPAMCOP_NET=1.96, RCVD_IN_PBL=0.905,
	RCVD_IN_SORBS_WEB=0.619, RCVD_IN_XBL=3.033, RDNS_NONE=0.1,
	SPF_HELO_FAIL=0.001, TVD_SPACE_RATIO=2.219, URIBL_AB_SURBL=1.86,
	URIBL_BLACK=1.955, URIBL_JP_SURBL=1.501, URIBL_OB_SURBL=1.5,
	URIBL_SBL=1.499, URIBL_WS_SURBL=1.5]
</pre>
<p>
In the coming days, we will publish a screen cast in the knowledge-base outlining how you can apply your very own filters easily.</p>
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		</item>
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		<title>Email: [Screencast] Add mail account Mac OS X Mail.app</title>
		<link>http://www.sonassi.com/knowledge-base/email-screencast-add-mail-account-mac-os-x-mailapp/</link>
		<comments>http://www.sonassi.com/knowledge-base/email-screencast-add-mail-account-mac-os-x-mailapp/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 20:07:12 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[add account]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[mac osx]]></category>
		<category><![CDATA[mail.app]]></category>
		<category><![CDATA[OSX]]></category>
		<category><![CDATA[screencast]]></category>
		<category><![CDATA[tutorial]]></category>
		<category><![CDATA[video]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/blog/?p=286</guid>
		<description><![CDATA[[SWF]/screencasts/mac_mail_email.swf,800,605[/SWF] Please follow these sets to setup your mailbox in Mac OS X: 1) From your Dock, open up Mail. In the File menu, select &#8220;New Account&#8221; &#8211; you will be prompted to enter your name, email address and password. &#8230; <a href="http://www.sonassi.com/knowledge-base/email-screencast-add-mail-account-mac-os-x-mailapp/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>[SWF]/screencasts/mac_mail_email.swf,800,605[/SWF]</p>
<p><strong>Please follow these sets to setup your mailbox in Mac OS X:<br />
</strong></p>
<p><strong>1) From your Dock, open up Mail.</strong><br />
In the File menu, select &#8220;New Account&#8221; &#8211; you will be prompted to enter your name, email address and password. These have been provided in your welcome email.<br />
Click &#8220;continue&#8221;.</p>
<p><strong>2) On the next page you will be asked to enter your INCOMING mail settings. These are noticed in your welcome email</strong><br />
For Example:<br />
Account Type: IMAP / POP3 (IMAP is recommended as it stores the messages on the sever, you so can access them from any location)<br />
Description: &#8220;Sonassi Media Services&#8221;<br />
Incoming Mail Server: imap.example.com / pop3.example.com (Please ensure this matches the option selected from the dropdown)<br />
Username: info@example.com (Your username is your email address)<br />
Password: ********<br />
Click continue.</p>
<p><strong>3) The next page details your OUTGOING mail settings.Description: &#8220;Fred&#8217;s Email&#8221;</strong><br />
Incoming Mail Server: smtp.example.com (Please ensure this matches the option selected from the dropdown)<br />
Check the box &#8220;Use Authentication&#8221;<br />
Username: info@example.com (Your username is your email address)<br />
Password: ********<br />
Click continue.</p>
<p>You are all done! You can begin to use your email in Mail.app on Mac OS X</p>
]]></content:encoded>
			<wfw:commentRss>http://www.sonassi.com/knowledge-base/email-screencast-add-mail-account-mac-os-x-mailapp/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Email: [Screencast] Add account in Outlook 2007 POP3</title>
		<link>http://www.sonassi.com/knowledge-base/email-add-account-in-outlook-2007-pop3/</link>
		<comments>http://www.sonassi.com/knowledge-base/email-add-account-in-outlook-2007-pop3/#comments</comments>
		<pubDate>Wed, 03 Jun 2009 15:45:24 +0000</pubDate>
		<dc:creator>Benjamin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[add account]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[outlook 2007]]></category>
		<category><![CDATA[pop3]]></category>
		<category><![CDATA[screencast]]></category>
		<category><![CDATA[tutorial]]></category>
		<category><![CDATA[video]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/blog/?p=118</guid>
		<description><![CDATA[[SWF]/screencasts/outlook_2007_pop3.swf,800,605[/SWF]]]></description>
			<content:encoded><![CDATA[<p>[SWF]/screencasts/outlook_2007_pop3.swf,800,605[/SWF]</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Email: [Screencast] Add account in Outlook 2007 IMAP</title>
		<link>http://www.sonassi.com/knowledge-base/email-add-account-in-outlook-2007-imap/</link>
		<comments>http://www.sonassi.com/knowledge-base/email-add-account-in-outlook-2007-imap/#comments</comments>
		<pubDate>Wed, 03 Jun 2009 14:30:00 +0000</pubDate>
		<dc:creator>Benjamin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[add account]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[imap]]></category>
		<category><![CDATA[outlook 2007]]></category>
		<category><![CDATA[screencast]]></category>
		<category><![CDATA[tutorial]]></category>
		<category><![CDATA[video]]></category>
		<guid isPermaLink="false">http://www.sonassi.com/blog/?p=97</guid>
		<description><![CDATA[[SWF]/screencasts/outlook_2007_imap.swf,800,605[/SWF]]]></description>
			<content:encoded><![CDATA[<p>[SWF]/screencasts/outlook_2007_imap.swf,800,605[/SWF]</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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